| Issue ID | 1164946 |
| Internal NHTSA # | 10693159 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2008 |
| File date | 06/03/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I entered my 2008 mercedes benz c300 after work, and it would not start. I was stranded for 2 and 1/2 hours waiting for the complimentary tow truck mercedes benz was sending. I had it towed to the mercedes benz dealership at 7pm where it sat all weekend until they checked it on monday 3/9/15. They called on 3/9/15 and stated it was the electrical steering device and would cost $950. This is a common malfunction in the 2008 c300 that mercedes is not taking ownership of. There are numerous individuals who have faced this problem, and are charged extreme amounts to have it fixed. (see mbworld) this is not a defect due to wear and tear, this is a problem with manufacturing, a defect which is unfair to the consumer. There needs to be a recall on the electronic steering device and electronic ignition system on this make and model of car. Campaign number 2008020003 (nj) to: all mercedes benz centers, model 204, model year 2008, replace electronic ignition switch was published in march 2008 noting "daimier ag has determined that the eis may malfunction preventing the electric steering lock and the central locking from functioning. Dealers will replace the eis on the affected vehicles during the next workshop visit." consumers are left shouldering the cost of a problem mercedes benz is aware of, yet will not do a recall. |
| Vehicle Mileage at Failure | 74900 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GRAYSON, GA |
| VIN pattern | WDDGF54X48RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |